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094-545-7650, 098-856-4885
เปิดทุกวัน 10.00 – 19.30

แสกนเป็นเพื่อนตอนนี้@LNWGADGET

Return/Exchange

Return/Exchange Policy

Return and exchange with no surcharge is allowed within 7 working days after purchase for the following cases:

  • A faulty item in size or model
  • A defective, damaged or nonfunctional itemas a result from proven manufacturing defect or mishandling in the delivery process.
  • Customers are required to return an itemin the pristine condition with its original package, labels, and other associated items as receivedalong with a proof of purchase, a photo of the item and a Power Buy productreturn form.
  • For a large item requiring installation such as an air-conditioner, refrigerator, and washing machine, of which defects are found within 7 days, Power Buy will send a technician to evaluate the problem. If the problem is manufacturing defect, the company will proceed the claiming for customers.
  • Exchange is allowed within 7 working days after receipt. The company reserves the right not to exchange/return after that period.
  • Exchange/return due to order by mistake or change of mind is not accepted.
  • If customers would like to change an item for a different color or size or an item is defective, please send the item back in the pristine condition with its original package, labels, and other associated items as received along with a proof of purchase back to Power Buy for evaluation.
  • The company reserves the right to evaluate the return before processing replacement.
  • The company reserves the right to exchange merchandise under the company’s conditions and policy only.

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